Marketing & Communications Job Description

Saturday 10th January 2026

Marketing & Communications – Second Life

Marketing & Communications Manager – Job Description

Organisation: FrowResource CIO
Location: Forest Row, Sussex (hybrid/flexible options available)
Hours: 1 day per week (0.2 FTE)
Work with us per project:
Reports to: Trustees, and works in team (following the lead) of shop managers

About FrowResource:
FrowResource CIO is a charity that aims to strengthen a sustainable circular economy in Forest Row. FrowResource opened the Second Life Shop and offers other services to the community like Christmas Tree Recycling and Metal Recycling Days. Second Life Community Shop in Forest Row is dedicated to recycling, promoting reuse and upcycling.

Every pound raised by the charity funds local initiatives such as Friends of the River, The Shed and The Soil Factory.

Our mission is to drive behavioural change around waste in our village – helping 5,500 residents reduce, reuse, recycle, and upcycle – while showing how community action can make a global impact.

For the sake of clarity, communications about our work are presented to the community as Second Life. From now onwards the document will refer to Second Life as the work done by the whole of FrowResource. When specifically referring to the shop, the document will talk about Second Life Community Shop.

Purpose of the Role
To lead the planning, coordination, and delivery of Second Life and Second Life Community Shop’s marketing and communications activities, ensuring the organisation’s values, impact, and sustainability message reach every household in Forest Row — and beyond.

Key Responsibilities
1. Strategy & Planning
- Deliver and refine the Marketing & Communications Strategy 2025–26.
- Develop annual and quarterly marketing plans with measurable goals.
- Ensure consistent and compelling messaging across all channels.
- Manage the annual marketing budget

2. Campaign & Content Leadership

The following are examples of what we require, but we will be happy to embrace your ideas:

- Lead major campaigns and awareness days such as “From cradle to waste”, “Where Does It Go?”, “Repair & Upcycle Month”, “Waste-Less Challenge”, and the Annual Impact Report.
- Oversee storytelling content (press releases, videos, photography, case studies).
- Support creative window displays, in-store messaging, and local events.
- Guide branding and tone to align with Second Life’s identity.

3. Digital & Media Management
- Oversee social media, website, and email newsletters.
- Manage content calendars and community engagement online.
- Build relationships with local and regional media.
- Identify opportunities for national exposure through awards and partnerships.

4. Partnerships & Community Engagement
- Build partnerships with schools, local businesses, and council initiatives.
- Collaborate on joint “green” campaigns and educational workshops.
- Lead volunteer communications and recognition campaigns.
- Represent Second Life at local events and sustainability forums.

5. Monitoring, Evaluation & Reporting
- Track campaign effectiveness using analytics and surveys.
- Produce concise monthly reports for trustees.
- Gather stories and testimonials that show impact.

Person Specification
Essential:
- Proven marketing or communications experience.
- Strong planning, writing, and project management skills.
- Confident digital communicator.
- Passionate about sustainability and community engagement.

Desirable:
- Experience in environmental or charity marketing.
- Design and digital skills (Canva, Mailchimp).
- Familiarity with Forest Row and Sussex sustainability networks.

Recruitment Advert

🌍 Marketing & Communications Manager
Location: Forest Row, Sussex (hybrid/flexible)
Hours: 1 day per week (0.2FTE)
Salary: tbc

Help Forest Row waste less, strengthen its circular economy, and live more sustainably.

FrowResource CIO is a charity that aims to strengthen a sustainable circular economy in Forest Row. FrowResource opened the Second Life Community Shop and offers other services to the community like Christmas Tree Recycling and Metal Recycling Days. Second Life Community Shop is a community-led shop in Forest Row dedicated to recycling, promoting reuse and upcycling..

Every pound raised by the charity helps fund local initiatives such as Friends of the River, The Shed and The Soil Factory.

Our mission is to drive behavioural change around waste in our village — helping 5,500 residents reduce, reuse, recycle, and upcycle — while showing how community action can make a global impact.

We are looking for a Marketing & Communications Manager to lead our storytelling and engagement campaigns — ensuring every one of Forest Row’s 5,500 residents knows how their actions make a difference.

What you’ll do:
- Lead delivery of our Marketing & Communications Strategy 2025–26.
- Run campaigns like “From cradle to waste”, “Where Does It Go?” and “Waste-Less Challenge”.
- Share our story through social media, press, and local partnerships.

About you:
You’re a creative communicator who’s passionate about sustainability and community. You’re a great team player who is also comfortable working independently, managing multiple projects, and finding fresh ways to inspire people.

Why join us?
- Flexible hours and hybrid working.
- Creative, purpose-driven environment.
- Make a visible difference in your local community.

🌱 Apply now: send your CV and covering letter to admin@frowresource.org.uk. Closing date: midday 20/01/26. Interviews: wc 26/01/26

4. Social Media Versions

Facebook / Instagram:
We’re hiring! 💚 Join FrowResource CIO - Forest Row’s charity working to strengthen a circular economy in Forest Row. FrowResource opened the Second Life Community Shop and offers other services to the community like Christmas Tree Recycling and Metal Recycling Days. Second Life Community Shop is a community-led shop dedicated to recycling, promoting reuse and upcycling.

We’re looking for a Marketing & Communications Manager (1 day per week) to help us strengthen our message.

If you’re passionate about sustainability and community, we’d love to hear from you!
📍 Forest Row (hybrid/flexible)
💼 tbc
📅 Apply with cv and covering letter to admin@frowresource.org.uk by midday 20/01/26. Interviews: wc 26/01/26
#SecondLife #ForestRow #Sustainability #CharityJobs #SussexJobs #MarketingJobs #CircularEconomy